Zadtex Petroleum (“Zadtex Petroleum,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you may have regarding your personal information.

This policy is intended for the Zadtex Petroleum website and its customer inquiries, quotation requests, and related communications. If Zadtex operates in Kenya as a data controller or processor, its data practices should be aligned with the Kenya Data Protection Act, 2019 and applicable regulations. The Act provides data subjects with rights including being informed about processing, accessing their data, objecting to processing, correcting inaccurate data, and requesting deletion of false or misleading data.

WHO WE ARE

We provide fuel dispensers, petroleum equipment, fueling accessories, spare parts, and related fueling solutions.

For privacy-related questions, you can contact us at:

Email: info@zadtexpetroleum.com
Phone: +254 757 700 000
Website: zadtexpetroleum.com

INFORMATION WE COLLECT

We may collect personal information when you contact us, request a quotation, submit an inquiry, or otherwise interact with our website.

This may include:

Contact Information

• Full name
• Company name
• Email address
• Telephone/mobile number
• Country
• Business or delivery information

Inquiry Information

When you request information about our products, we may collect:

• Product or equipment requested
• Project requirements
• Fuel type
• Quantity requirements
• Preferred product configuration
• Other information you voluntarily provide in your message

Technical Information

When you visit our website, certain technical information may be collected automatically, depending on the tools and services installed on the website. This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of visits
• General website usage information

We aim to collect only information that is reasonably necessary for the relevant purpose. Kenyan data-protection requirements include principles concerning lawful, fair and transparent processing and limiting collection to necessary information.

HOW WE COLLECT YOUR INFORMATION

We may collect information when you:

• Submit our contact form
• Request a quotation
• Contact us by email
• Contact us by telephone
• Ask about a product
• Request technical or product information
• Communicate with us regarding an order or project
• Browse or interact with our website

Where practicable, personal information is collected directly from the individual concerned, consistent with Kenya’s Data Protection Act requirements.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Respond to your inquiries
• Provide product information
• Prepare quotations
• Discuss your equipment requirements
• Process and manage orders
• Communicate about products and services
• Provide customer support
• Respond to technical questions
• Improve our website and services
• Maintain website security
• Prevent fraud, abuse, or unauthorized activity
• Meet legal and regulatory obligations

We will not use your personal information for unrelated purposes without an appropriate legal basis or, where required, your consent.

QUOTATIONS AND PRODUCT INQUIRIES

If you submit a request for a quotation, we may use the information you provide to:

• Understand your project requirements
• Recommend suitable products
• Contact you regarding your inquiry
• Prepare pricing or commercial information
• Discuss delivery and equipment requirements
• Follow up regarding your request

For example, if you request a quotation for a fuel dispenser, we may contact you to clarify the required model, number of nozzles, fuel type, flow rate, quantity, destination, or other technical requirements.

EMAIL COMMUNICATIONS

If you contact Zadtex by email or through a website form, we may retain the communication and your contact details so that we can respond to your request and maintain appropriate business records.

We will not sell your email address to third parties.

If we send marketing communications, you may request that we stop sending them by contacting us.

COOKIES

Our website may use cookies and similar technologies.

Cookies may be used to:

• Keep the website functioning properly
• Remember preferences
• Understand how visitors use our website
• Improve website performance
• Measure website traffic
• Improve our content and services
• Support website security

Some cookies may be placed by third-party services used on our website, such as analytics, security, hosting, embedded content, or other website functionality.

You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Analytics

If we use services such as Google Analytics or similar analytics tools, those services may collect information about how visitors interact with our website.